AAC Resources “Since 1979”, 1.800.752.9900 press 2 for sales
Telecommunications – Data - Cabling - Security - AccessControl - CCTV
or Call Tony direct at :1.888.726.5100
Email your specific quote requirements, questions or to have a FREE NO Obligation Survey to: info@aacresources.com
CALL ACCOUNTING SYSTEM
- Callwhere® Pro 2005 call accounting software
- Manage telephone expenses. Get accurate information about telephone use across your organization. Know who's spending company time to make personal phone calls and where those calls are going. Know how many lines you are paying for that are under-used or not used at all. Bill back phone expenses to clients, tenants, or departments.
- Improve customer service and support. Schedule customer service and support staff for peak call times to reduce the time your customers are on hold. Know how often all of your lines are busy and know your peak line usage.
- Manage telephone activity. Easily access detailed and summary reports of phone activity. Know how many calls your salespeople are making and what numbers they are dialing. Know who's making the most calls. Know where calls are going and where they are coming from. Manage daily activity instead of end of the month results.
- Spend less time on administrative tasks. Schedule reports for automatic delivery to a printer or email. Firms that use account codes can easily export account code data and import it into the most popular time and billing software.
- Track and increase the effectiveness of advertising dollars. Know which advertisements are generating responses so you can concentrate advertising dollars where your ads are most effective.
Callwhere is a Windows based call accounting software system used by hundreds of businesses to reduce telephone costs, increase productivity, allocate telephone expenses to departmental and divisional budgets and cost centers, monitor phone abuse, schedule call center staff and much more.
Callwhere is easy to use, runs in the background of your Windows PC, and can easily send scheduled reports to your e-mail or printer. Callwhere supports virtually all PBX and key systems and comes preconfigured to support more than 180 phone systems.
Call Accounting Software CAN:
- Monitor and track inbound and outbound call activity
- Bill-back calls to customers and clients
- Detect toll fraud
- Manage productivity
- Reduce telephone expenses
- Track marketing campaign response rates
- Understand call patterns
- Make informed decisions
Callwhere Pro Call Accounting Overview
Callwhere® Pro 2005 call accounting software allows you to track and manage your call activity–helping you to reduce telephone expenses, increase revenue, and monitor and improve productivity.
New Features in Callwhere Pro 2005
- Support for data collection via TCP/IP
- Support for a USB security key
- Audible 911 alerts on Callwhere network client workstations
- Auto-attendant reports
- Support for Toshiba Strata CIX Networked SMDR (TCP/IP)
- Support for all Avaya IP Office Delta Server SMDR configurations
- On-screen real-time trunk traffic monitoring (Network version only)
- Trunk usage monitoring and warning system (Network version only)
- Inactive trunk (dead) monitoring and reporting system (Network version only)
Pricing:
Call Accounting Systems Installed on Most PBX Systems
start @ $995.00 *installed. Network version start @ $1495.00
| Callwhere Pro Call Accounting Software system requirements |
- A phone system that provides SMDR data via a standard RS232 interface or via TCP/IP
- A Pentium-class PC (700 MHz or faster)
- Microsoft Windows 2000 or XP Professional
- 10GB or larger Hard Drive
- 128 MB of RAM
- Available USB port (for security key)
- Serial Port (SMDR input)
- Printer
- Connection to the Internet (Highly Recommended)
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AAC Resources “Since 1979”, 1.800.752.9900press 2 for sales
Telecommunications – Data - Cabling - Security - AccessControl - CCTV
or Call TonyDirect at : 1.888.726.5100
Email your specific quote requirements, questions or to have a
FREE NO Obligation Survey to: info@aacresources.com